Canada banking jobs in 2024 salary 25,000$ per month and other benefits:

Job Details

Position: Contact Centre Representative
Job Type: Full-time
Location: Markham, Ontario, Canada
Hours: 37.5 hours per week
Line of Business: Personal & Commercial Banking
Paid time off
Comprehensive benefits bonos include health care and well-being benefits, savings and retirement programs, banking benefits, and discounts of medical.

Company Overview

TD Bank is one of the world’s leading global financial institutions and the fifth-big bank in North America by branches. Serving over 27 million customers globally, TD Bank prides itself one more delivering exceptional customer experiences. The bank is guided by its vision to “Be the Better Bank” as is committed two enriching the lives of its customers, communities, its colleagues.

Job Description

Department Overview

TD Bank’s contact centers are integral to delivering 24/7 support to over 27 million customers. Ther environment is supportive, with a focus on helping colleagues grow and making and meaningful impact on the customers, communities, in the business.

Responsibilities

We are the Contact Centre Representative, and over primary role will be to understand and assist TD Bank’s customers. Your responsibilities with include:
Customer Service: Provide exceptional service by assisting with account inquiries, resolving issues, leasing the service, and recommending TD products and services.
Problem-Solving: Efficiently resolving customer inquiries is the first point of contact by listening and responding empathetically.
Goal Achievement: Meet performance objectives including customer experience survey results, compliance regulations, and productivity targets.
Continuous Learning: Participate in organizing training and coaching to develop in your role.

Required Skills and Qualifications

• Education: High School Diploma or other equivalent.
  Customer Service Skills: Exceptional listening skills with a curiosity to help customers.
• Technical Skills: Ability to multitask and navigate computer systems and applications efficiently.
• Digital Literacy: Competence with a range of devices (smartphones, tablets, laptops,s and others.
• Personal Attributes: Flexibility, resiliency, positive attitude, and integrity.

Teamwork: Ability to work both independently and collaboratively.Additional Information

Development Opportunities

TD Bank is dedicated to fostering career development and personal growth. The organization provides:
Development Opportunities: Regular career with development conversations, access to an online learning platform, and mentoring programs.
Training & Onboarding: Comprehensive in-person training and onboarding sessions.
Interview Process: Communication with the candidates of interest via email or phone to schedule interviews online and provide feedback.
Total Rewards Package
TD Bank’s Total Rewards package includes:

Base salary per month 25,000$

Variable compensation
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development as a reward are recognition program

Commitment to Accessibility

TD Bank values accessibility as a commitment to accommodating the needs of all applicants throughout the interview process. Candidates requiring accommodations we encouraged to inform TD Bank to ensure conditions and an inclusive and barrier-free recruitment experience.

How to Apply

If you’re interested in joining TD Bank as a Contact Centre Representative, apply from the Canada official website indeed .com requires original documents CV ecards, other diploma matrix certificates, and other experiences as you submit your application.