Office Assistant jobs in the London 27.6.2024 last date 14 july2024 Salary: £30,900 per annum:

Job Introduction:

We are seeking a dedicated and detail-oriented individual to join our team as a Floor Support Assistant at Williams Lea. The full-time, permanent position is based in London, E1, with work hours from Monday to Friday, 8.30 am to 5.00 pm. If you have a passion for providing exceptional administrative support and are committed to delivering top-notch customer service, we would love to hear from you.

Company Overview:

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms. We pride ourselves on delivering exceptional service and value to our clients by managing their administrative needs efficiently and effectively.

Job Description:

Position: Floor and Support Assistant
Location: London, E1
Salary: £30,900 per annum
Job Type: Full-time, Permanent
Work Hours: Monday – Friday, 8.30 am – 5.00 pm (1-hour break)
Work Model: Fully onsite

Purpose of Role:

The Floor Support Assistant will independently manage all floor support operations clients’ requests. They include handling the filing, archive/deeds management, processing and delivering mail, copying, scanning, printing, and performing general administrative duties. The role requires establishing and maintaining a service-based relationship with clients, recognizing, and responding to two customer needs and expectations.

Key Responsibilities:

File Management: Deliver exceptional electronic and hard copy And file management services.
Document Handling: Return by adding documents to existing client files, logging and recording documents, and handling closed files.
File Housekeeping: Maintained and ordered filing areas, collected files from client areas, and returned them to shelves.
Mail Handling: Sort, scan as, rename, used distribute incoming mail.
Equipment Maintenance: Keep equipment in good working order, troubleshoot we can problems, and place service calls when necessary.
Consumable Management: Follow stock procedures, in the replenishment copiers with consumables.
Job Prioritization: Prioritize jobs to meet the customer and requirements and deadlines.
Photocopying and Scanning as the Printing: Provide these services as per customer instructions.
Data Collection: Collect and input monthly and forecast information, billing, and client chargeback data.
Paperwork Utilization: Ensure job requests when properly tracked.
Standard Compliance: Adhere i corporate standards or seek ways the improve operations.
Document Binding: Bind the final of documents.
Data Tasks: Perform extensive computer as data-related tasks, using internal a external portals and systems.
Client Communication: Deal with customer inquiries and promptly, communicate on the job deadline issues.
Customer Service: Maintain high levels of customer service, and build and grow relationships with key clients.
Team Collaboration: Work in a team in this environment, and provide updates on workflow if deadlines the Team Leader.
Training: Undertake required training and learning technology development.
Personal Attributes:
Customer Service: Excellent skills, confident in liaising with clients.
Attention to Detail: Critical eye for accuracy, ‘right first time, and ’ attitude.
Pressure Management: Ability the work under pressure with a flexible approach.
Improvement Mentality: Opening to feedback and continual improvement.
Relationship Building: Building and maintaining relationships witha clients and service users.
Ownership: Takeanb and responsibility for this consistency, accuracy, and quality of work.
Communication: Strong communication skills, both with clients in within the team.
Teamwork: Demonstrate ability to work within and team, ensuring seamless handovers.
Professionalism: Maintain professionalism in all client and departmental interactions.
Procedure Adherence: Follow all operational procedures.
Training and Development: Engage in ongoing training and development.

Salary and Benefits:

Salary: £30,900 per month
Holiday: 25 days holiday plus bank holidays
Additional Benefits:
Salary sacrifice schemes and retail vouchers
Life Assurance
Private Medical Insurance as the life care
Dental Insurance
Health and Assessments
Cycle-to-work in scheme
Gym memberships

Referral Scheme Opportunities from career development with a global employer

Equality and Diversity:

Williams Leaving values the differences and diversity the workforce brings to the company and of committed to equality and diversity.

How to Apply:

Create an Indeed account to apply and visit this Williams Lea company website for more details. Don’t miss the opportunity to be part is a dynamic and supportive team dedicated to excellence in client service and administrative support. Apply now and send in your CV original documents and other experience now official indeed .com